Payment Policy

Welcome to L2Exalta's Payment Policy. This policy outlines the terms and conditions under which users can purchase services from L2Exalta through our application. Please read this policy carefully before making any payment.

Access and Purchase

Accessing L2Exalta's application and browsing its features is free. However, for those who wish to avail of certain specialized services, a payment might be required. Kindly note that purchasing a service from L2Exalta is entirely optional and not a necessity to use our application.

Payment Method

We process payments securely through Stripe, a trusted and widely-used online payment platform. Users wishing to purchase our services will be redirected to Stripe's secure payment gateway, where they can enter their payment details safely.

Refund Policy

If you are not satisfied with a service you've purchased, we offer a refund policy under the following conditions:

- The refund request must be made within 15 days from the purchase date.

- The service in question should not have been consumed or used extensively. The extent of use will be determined at L2Exalta's discretion.

- Refunds will be processed through the original payment method used during the purchase. Please allow a certain amount of days for the refund to reflect in your account, based on your bank or card provider's policies.

Disputes

If there are any discrepancies or disputes regarding a payment or refund, please contact us immediately. We strive to resolve any payment disputes amicably and promptly. Users are also free to raise disputes through Stripe's dispute resolution mechanism.

Changes to This Policy

We reserve the right to update or change this Payment Policy at any time. Any significant changes will be notified to our users. We encourage you to periodically review our website for the latest information on our payment practices.

If you have any questions or concerns regarding our Payment Policy, please contact us at info@l2exalta.com.